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If you have not received a reply after a few days, please also be sure to check your spam mail box.
- If you select “All Hotels”, we will review your inquiry and reply between 9:30 a.m. to 5:00 p.m. (JST) on Monday to Friday, except national holidays.
- Depending on the nature of the inquiry it may take some time for us to reply to you.
We advise you to call the hotel directly if you need the information quickly.
- Note that we do not reply to sales promotions received through this form.
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Should you wish to contact hotel guests, please call the hotel directly
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